The CRO diagnostic — where the money is leaking
Every engagement starts with a diagnostic: GA4 funnel analysis (where do people drop off in your specific path to purchase), Hotjar/Microsoft Clarity heatmaps and session recordings (what do they actually do), form analytics (which field kills conversions), on-site search analysis (what did they want that you don't offer), mobile vs desktop split, and speed / Core Web Vitals impact. The output is a prioritized list of leaks with estimated revenue lift per fix.
